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Privacy Policy
Effective Date: December 2024
Browser Grab ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our browser extension and related services.
1. Information We Collect
1.1 Information You Provide
- Account Information: When you purchase a license, we collect your email address, first name, and last name for license delivery and account management.
- Payment Information: Payment processing is handled securely by Stripe. We do not store your credit card information on our servers.
- Communication: If you contact us for support, we may collect information you provide in your communications.
1.2 Information Collected Automatically
- Extension Usage: We collect basic usage analytics to improve our service, including feature usage patterns and error reports.
- Technical Information: Browser type, version, operating system, and extension version for compatibility and support purposes.
- Performance Data: Anonymous performance metrics to optimize extension functionality.
1.3 What We Do NOT Collect
- No Screenshot Content: We do not collect, store, or transmit the actual content of your screenshots.
- No Browsing History: We do not track your browsing history or web activity.
- No Personal Files: We do not access or collect any files on your device beyond what's necessary for the extension to function.
- No Location Data: We do not collect your location information.
2. How We Use Your Information
2.1 Primary Uses
- License Management: To deliver and manage your Browser Grab license.
- Service Provision: To provide, maintain, and improve the Browser Grab extension.
- Customer Support: To respond to your inquiries and provide technical support.
- Payment Processing: To process your payments securely through Stripe.
2.2 Secondary Uses
- Analytics: To analyze usage patterns and improve our service.
- Security: To detect and prevent fraud, abuse, and security threats.
- Legal Compliance: To comply with applicable laws and regulations.
3. Information Sharing and Disclosure
3.1 Service Providers
We may share your information with trusted third-party service providers who assist us in operating our service:
- Stripe: For secure payment processing
- Resend: For email delivery of licenses and communications
- Cloudflare: For hosting and content delivery
3.2 Legal Requirements
We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
4. Data Security
4.1 Security Measures
- Encryption: All data transmission is encrypted using industry-standard SSL/TLS protocols.
- Secure Storage: Your information is stored on secure servers with appropriate access controls.
- Regular Audits: We conduct regular security assessments and updates.
- Limited Access: Access to your personal information is restricted to authorized personnel only.
4.2 Data Retention
- Account Information: Retained for as long as your account is active and for a reasonable period thereafter for legal and business purposes.
- Usage Analytics: Retained for up to 2 years for service improvement purposes.
- Payment Information: Processed by Stripe and subject to their retention policies.
5. Your Rights and Choices
5.1 Access and Control
- Access: You can request access to the personal information we hold about you.
- Correction: You can request correction of inaccurate or incomplete information.
- Deletion: You can request deletion of your personal information, subject to legal and business requirements.
- Portability: You can request a copy of your data in a portable format.
5.2 Communication Preferences
- Email Communications: You can opt out of marketing emails while still receiving essential service communications.
- Analytics: You can disable analytics collection through your browser settings.
6. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
7. Children's Privacy
Browser Grab is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. Your continued use of Browser Grab after any changes constitutes acceptance of the updated Privacy Policy.
9. Third-Party Services
Our service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.
10. Contact Us
11. Legal Basis for Processing (EU Users)
If you are located in the European Union, our legal basis for processing your personal information includes:
- Contract Performance: To provide you with the Browser Grab service.
- Legitimate Interest: To improve our service and prevent fraud.
- Consent: For marketing communications and analytics (where applicable).
- Legal Obligation: To comply with applicable laws and regulations.
Last updated: December 2024
This Privacy Policy is effective as of the date listed above.